Frequently Asked Questions

Services

What services do you provide?
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We provide virtual therapy to young adults between the ages of 18 and 28.

What age range of clients do you currently see?
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Our  therapists provide virtual therapy to young adults between the ages of 18 and 28.

What challenges do you help with?
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Our therapists are trained in evaluating and treating a wide range of conditions and concerns. These include anxiety, depression, OCD, disruptive behaviors, other mood disorders, impulse control, and adjustment disorders among others.

Where do you provide services?
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We offer virtual treatment to young adults who live in New York, New Jersey, Pennsylvania, Connecticut, North Carolina or Florida.

Do you prescribe medication or offer medication management support?
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Not currently. We strongly believe in starting with psychotherapy and introducing medication only when clinically appropriate. We are taking a measured approach, and expect to offer medications later this year.

Billing

Do you accept insurance?
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Yes! We currently accept Aetna, Cigna, United Healthcare, Independence Blue Cross, Amerihealth, Optum, and Oscar Health.

If your insurance is not covered, you may choose to submit for out-of-network reimbursement with your insurance company. If you would like to do so, we can provide a super-bill that you can attach to the submission. We provide no guarantee that your insurance company will reimburse you. We believe therapy should be affordable to all, and making it more accessible to more people is core to our mission. Stay tuned.

How much are your services?
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Your first consultation is free. Use your insurance and pay a nominal copay for every session after that, depending on your plan. Not covered by insurance? Sessions are $95 each and come with the same holistic approach and support.

What forms of payments do you accept?
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We collect credit/debit card details before sessions begin. Your card is charged after each session based on your insurance copay or coinsurance.

My insurance provides out-of-network benefits. Can you provide a superbill?
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Yes! Just email support@freehandhealth.com.

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